Welcome to the Official Arabic101 Store
The product has been manufactured to strict quality guidelines and meticulously examined before delivery. In the event of product defects, you have legal rights against the retailer of this product. Your legal rights are not limited in any way by our warranty detailed below.
The warranty for this product is 1 year from the date of purchase. Should this product show any fault in materials or manufacture within 1 year from date of purchase, we will repair or replace it-at our choice- free of charge to you. The warranty period begins on the date of purchase. This warranty becomes void if the product has been damaged, or used or maintained improperly. The warranty applies to defects in material or manufacture.
Warranty claim procedure:
To ensure quick processing of your case, please observe the following instructions:
Please have the invoice and the item number (EAN) available as proof of purchase. You will find the item number on the package or engraved on the product, or printed on the manual.
If functional or other defects occur, please contact the service department listed either by telephone or by e-mail. You can return the defective product to us free of charge to the service address that will be provided to you. Ensure that you enclose the proof of purchase (invoice) and information what the defect is and when it occurred.